Responds in a courteous and timely manner to all guests' questions, complaints or requests. Performs maintenance and repair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning (HVAC) ventilation, water treatment systems and swimming pools. Conduct inspections for Preventat

Approach all encounters with guests and employees in a friendly, service oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit che

Work with Guest Services Manager to train and monitor front office staff. Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution. Communicates with the Engineering Department regarding any maintenance requests from the guests. Communicates with the Housekeeping Department regarding guest rooms a

Prospect for new business through solicitation, networking, cold calling. Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events. Assist the Director of Sales in Design and delivering marketing promotions and campaigns involving direct mail, social media, ads, etc. Meet or exceed established monthly, qua

Manage the recruitment process inclusive of posting and updating career opportunities; screening resumes and candidates; scheduling interviews with leaders and department heads; administering pre employment paperwork; conducting reference and background checks; extending offer to all final candidates. Interview and assess candidates based on needs defined by department hi

City, State Austin, Texas Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer

Assist and approach all guests in a sincere, courteous and service oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction. Learn guest's name and uses them to address them. Remember regular guest's favorite drinks. Trash pickup and disposal at bar and bar service areas Replenish ice at bar. Thoroughly and correctly set up the bar pr

The CHIEF MAINTENANCE is responsible for maintaining the entire hotel facility; including physical building structure; all mechanical, electrical, HVAC systems and related equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee the implementation of all property and equipment repairs and preventative maintenance, monitor life safety systems Oversees and ensures that the

Position has supervisory responsibilities. WORK ENVIRONMENT The work environment normally entails the following Indoor work environment, working near moving mechanical parts with extreme heat. Exposure to cleaning chemicals throughout the day Moderate noise levels consistent with culinary environment PHYSICAL DEMANDS During the course of performing the physical demands of

Approach all encounters with guests and employees in a friendly, service oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit che

City, State Austin, Texas Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer

Is knowledgeable of all menu items on scheduled shift (am/pm). Prepares all ingredients for the shift before service begins. Operates station in an efficient, safe manner. Practices serve safe methods in preparing, cooking, holding and storing of all food items. Able to perform repetitive work. Knowledgeable of cooking procedures which mainly focuses on pantry items, prep

Serve food and beverage items to guests in a friendly, enthusiastic, professional and timely manner. Must attend all designated pre event meetings. Must be able to understand how to read a Banquet Event Order (BEO), including a room diagram. Gather and coordinate all equipment necessary to service banquet event. Maintain a clear and obstruction free service corridor. Perf

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction. Work with and train room attendants to ensure daily tasks are completed timely and accurately. In the event that rooms do not meet quality standards, room attendant should be sent back to correct any issues and room will not be released until it meets standards of cleanlines