The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial servicing team to ensure the client journey is successful from prospect, to onboarding, to servic

include but are not limited to Solicit new SBA business from present and prospective clients. Conduct calls and other marketing efforts focused on prospects, clients, internal referral sources, and external referral sources. Establish strong referral network and relationships with internal partners as well as commercial real estate agents, brokers, CPA's, accountants, atto

The Collector is responsible for all phases of collection activity for the consumer installment loan, home equity credit line, preferred checking and credit card portfolios that are past due. 40 Responsibilities include but are not limited to Communicate consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/

The Customer Service Representative is the primary contact for VNB Mortgage Services loan customer inquiries. The CSR will respond to all oral and written communication. 40 Responsibilities include but are not limited to Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requ

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

The Data Scientist is responsible for driving the data roadmap and enabling the bank's strategic objectives with data and deep insights. They will partner closely with business teams to execute on a data/analytics agenda, explain business performance with data, develop hypotheses to drive actions and identify growth opportunities by performing hands on data engineering, da

The Cash Management Operations Specialist will be responsible for ensuring the efficient use of cash resources, maintaining financial stability and mitigating risks associated with cash flow. Provides a full range of professional, technical, and general support to customers and Bank personnel with ACH services, FX, and USD wire transfers. Responsibilities include but are n

include but are not limited to Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on going goal of est

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

The Credit Portfolio Manager III will underwrite credit facilities for existing and new customers. Proactively and in partnership with Lending team, this individual will complete requisite portfolio management responsibilities and will have a very good understanding of policies and procedures, authority levels and RACs. 40 Responsibilities include but are not limited to Un

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

The Service Excellence Manager Regional under the direction of the Market Manager, will provide branch staff with oversight, works with branch staff to ensure compliance and adherence to all Bank policies while providing an outstanding customer experience. Leads by example in bank product knowledge, sales and customer support. Provides a supportive work environment and gui

The Corporate Secretary plans and executes all Board of Director and Committee meetings and retains all documents and records. Partners closely with the Board of Directors, Executives and Legal team, and will also provide administrative support for the Deputy General Counsel. 40 hours a week Responsibilities include but are not limited to Board Meetings Plan and execute al