Prior to washing, ready linen by removing foreign objects. Wash and dry laundry using correct formula for each wash load. Fold items using technique as outlined in brand standards or by management. Ensure that finished laundry has no wrinkles, tears or stains remove unacceptable product to a specified location to ensure only quality product is used in guest rooms. Maintai

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift.Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble and

Assist room attendants with stripping beds and removing used linen and towels. Deliver towels to laundry for cleaning. Deliver fresh towels and linens to room attendants for guest rooms. Deliver additional supplies to room attendants as needed and as necessary. Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms. Vacuum hall

Is knowledgeable of all menu items on scheduled shift (am/pm). Prepares all ingredients for the shift before service begins. Operates station in an efficient, safe manner. Practices serve safe methods in preparing, cooking, holding and storing of all food items. Able to perform repetitive work. Knowledgeable of cooking procedures which mainly focuses on pantry items, prep

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Approach all encounters with guests and employees in a friendly, service oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit che

Work with Guest Services Manager to train and monitor front office staff. Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution. Communicates with the Engineering Department regarding any maintenance requests from the guests. Communicates with the Housekeeping Department regarding guest rooms a

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash

Maintains all public restroom and public areas of the hotel in keeping with high standards of quality. Responds to requests for items to be delivered (i.e. rollaway beds, refrigerators etc.) and may perform turndown service. Cleans back of the house areas as well as providing items or assistance to the hotel staff ( such as checking the status of rooms, vacuuming offices

Engage with customers while delivering complimentary beverages and food. Tap kegs as required. Prepare and serve food, following food safety requirements. Pour alcoholic beverages for guests, following alcohol serving and safety requirements Ensure that guests meet federal and state requirements by verifying legal limit for consuming alcoholic beverages. Order social hour

Provides personalized service to all guests. Regularly communicates and converses with all guests. Prepares food and beverages according to recipe. Fully understands and complies with all food safety requirements. Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/require

Prospect for new business through solicitation, networking, cold calling. Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events Meet or exceed established monthly, quarterly and annual targeted sales goals and profit margins Maintain an active list of accounts to ensure continuous relationship developme

Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel. Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately. Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores. Effectively tr

Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. Respond to guest requests in a timely, friendly and efficient manner. . Take guest food and/or beverage orders and input orders in appropriate point of sale system. Retrieve and deliver food and beverage orders in a timely manner. Ensure guest satisfaction throughout th