Health System Field Account Representative
Phoenix, AZ 
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Posted 4 days ago
Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Health System's Field Account Representative will conduct service visits to customer locations. Duties include meeting with key contacts, including at customer locations, to reinforce McKesson value prop, facilitate on-boarding and initial customer location ordering, support key sales initiatives as directed by Management, manage utilization and formulary adherence and support McKesson Brand and other product conversions. This positionwill also coordinate with Field Vice President to capitalize on incremental sales opportunities.

Key Responsibilities

  • Perform account maintenance calls on Health System group customer locations as directed by Health Systems Team
  • Execute contract business case and account plans, detailing support and contractual requirements, opportunities, expansion strategies, required resources, decision makers and influencers and insights into account
  • Drive the attainment of customer satisfaction indicators such as service level, financial objectives, quality, reliability and alignment and attainment of customer goals
  • Sell products to locations as allowed by customer agreement and formulary (supplies, equipment, housekeeping products)
  • Educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office
  • Support customer on-boarding by making presentations to key people at customer locations during the first 30 days of the customers start date
  • Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
  • Reinforce McKesson value prop that has been sold to the corporate office to the group customer locations
  • For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office
  • Determine any customer satisfaction gaps at customer locations and resell value prop as needed

Critical Skills

  • Ability to travel 3-4 days per week
  • Must have a valid drivers license and clear driving record
  • Adaptive and solution-basedservice approach to working with customers/internal teams
  • Strong consultation and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective; able to sell McKesson value prop and collaborate well with a diverse range of people; tactful, professional and flexible
  • Able to thrive in a dynamic environment and navigate organizational complexity and change
  • Professional, engaging and confident demeanor
  • Detail oriented with good reasoning abilities, good problem-solving skills and sound judgment
  • Ability to work autonomously
  • Understand technology and customer ordering systems
  • Advanced computer proficiency using MS Office applications

Physical Requirements

  • Significant amount of time performing computer and phone based work is required
  • Significant amount of time spent traveling via automobile
  • Home Office environment with frequent travel

MinimumExperience

  • Degree or equivalent andtypically requires 2+ years ofrelevant experience.

Education/Training

  • Degree or equivalent andtypically requires 2+ years of relevant experience.

Must be authorized to work in the US. Sponsorship is not available for this position.

Agency Statement

No agencies please

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!

Meaningful Work
* Your job at McKesson will help millions of people get more from their healthcare
* We deliver medical supplies to healthcare providers that make a difference in the care and life of patients
* Help shape the future of healthcare in a meaningful career with a balanced life

Unique Benefits
* Parental leave for moms AND dads
* Wellness resources and rewards, such as gift cards, rebates, medical premium discounts and fitness tracking devices
* Superb training and leadership development for career growth
* Commuter benefits plans

Our Base Pay Range for this position

$70,000 - $80,000

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.

Continue to grow your career with McKesson!

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$54,800 - $91,300

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!


McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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